Effective Date: 9/8/2025
Last Updated:24/7/2025

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may request a return or refund in accordance with the terms below.

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be unused, in original packaging, and in the same condition as received.
• Certain items such as perishable goods, custom-made products, and intimate items (for hygiene reasons) are non-returnable.

Refund Process

1. Contact us at [Insert Contact Email] with your order number and reason for return.
2. We will provide return instructions.
3. Once we receive and inspect your return, we’ll notify you of your refund approval.
4. Refunds will be processed to your original payment method within 5 to 10 business days.

Exchanges

We only replace defective or damaged items. Contact us within 2 days of delivery for a replacement.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Shipping costs are non-refundable.